Privacy Policy

Last updated: June 14, 2026

Plain-English summary: we collect what we need to run the Services and contact you, we don't sell your personal information, and we use trusted processors (Stripe, Google, Twilio, our host). You can ask us to access or delete your data. This is a starting template — have your attorney review it.

1. Who we are

This Policy explains how Digital Optima ("we," "us") collects, uses, and shares information through digitaloptima.net, the CRM/"Mission Control" platform, and our SEO services (the "Services"). Questions: digitaloptimainc@gmail.com.

2. Information we collect

You give us: name, business name, email, phone, website, industry, and anything you submit through our audit tool, booking form, or account.
Customer Data you put in the CRM: records about your own customers, leads, jobs, and payments. We process this on your behalf to provide the Services.
Automatically: device/browser data, IP address, pages viewed, and similar usage data via standard logs and cookies.
From third parties: payment status from Stripe, and place/ratings data from Google Maps Platform when you use those features.

3. How we use information

To provide, secure, and improve the Services;
To rank your business and generate and track leads;
To process payments and manage your subscription;
To communicate with you about your account, support, and offers;
To detect fraud and abuse and comply with law.

4. How we share information

We do not sell your personal information. We share it only with service providers ("subprocessors") who help us run the Services, and as required by law or to protect rights and safety. Key subprocessors:

Provider	Purpose
Stripe	Payment processing & subscriptions
Google Maps Platform	Maps, geocoding & place/business data
Twilio	SMS delivery (when you enable it)
Email provider (your SMTP)	Sending reports & messages
Cloud hosting	Servers, backups & delivery

5. Cookies

We use essential cookies to keep you logged in and the site working, and basic analytics to understand usage. You can control cookies in your browser; some features may not work without them.

6. Data retention & security

We keep information for as long as your account is active and as needed for the purposes above or to meet legal obligations, then delete or anonymize it. We protect data with access controls, encryption in transit, isolated per-tenant databases, and frequent backups. No system is perfectly secure, but we work hard to safeguard it.

7. Your choices & rights

Depending on where you live (including under the CCPA/CPRA in California), you may have rights to access, correct, delete, or port your personal information, and to opt out of certain processing. To exercise these, email digitaloptimainc@gmail.com. We will not discriminate against you for exercising your rights.

8. SMS & email consent

If you receive messages from us, you can opt out anytime (reply STOP to texts, or use the unsubscribe link in emails). If you use the Services to message your own customers, you are responsible for obtaining their consent and honoring opt-outs.

9. Children

The Services are for businesses and are not directed to children under 16; we do not knowingly collect their information.

10. Changes & contact

We may update this Policy; material changes will be posted here with a new date. Contact us at digitaloptimainc@gmail.com or (877) 932-2546, Digital Optima, San Jose, CA.